The vast majority of orders placed by 4pm using our standard service are delivered next working day.  However if you need it guaranteed next day choose from pre-12 or pre-9:30am options.  We also offer a Saturday AM delivery option. (Exceptions include orders to certain excluded postcode areas.)

Buy A Sign know that when you place an order you want the goods as soon as possible. Here are a few facts and figures to reassure you of our commitment to customer service.

• All UK orders placed by 4pm are processed for same day despatch.
• Orders placed after 4pm are processed the next working day.
• Remote and offshore areas (excluded postcode areas) may be subject to additional charges and longer delivery. Please call for information.
• Deliveries can be made from as early as 6:45am to 5:30pm (Please ensure you are there to receive your order or advise us of your opening times)
• All deliveries MUST be signed for. If we are unable to deliver, a card will be left with a FREEPHONE number to call to rearrange delivery.
• All prices include duty & VAT charges

• Free of Charge Next Working Day Delivery
• Guaranteed Next Working Day Delivery Before 12:00pm (excludes certain postcodes areas*)
• Guaranteed Next Working Day Delivery Before 9:30am (excludes certain postcodes areas*)
• Guaranteed Saturday AM Delivery (excludes certain postcode areas*)

*Premium Services excluded postcode areas:-
All AB, GY, HS, IM, IV, JE, KW, TD, ZE Postcodes, KA27+KA28, PA20+, PH19+, PO30-PO41, TR21-TR25.

Buy A Sign reserve the right to increase prices subject to fluctuations in fuel surcharges.

Any UK Mainland orders placed before 4pm on a Friday will be despatched the same day for delivery from Monday, not Saturday (unless booked as Guaranteed Delivery on Saturday). Any order placed after 4pm will be prepared for despatch on Monday (Please check if your order is for excluded postcodes areas).

Collection

Alternatively, you can place and pay for your order and then arrange to either collect your goods in person, or arrange your courier to collect on your behalf from our Droitwich base between 9am – 1pm and 1:30pm – 4:30pm Monday to Friday.

Returns And Restocking Policy

Any concern or damage to your delivery must be reported to our customer services department within 24hrs of receipt of goods on +44 (0)1905 798123 or via email to customerservices@plexdisplay.com. Any goods received damaged must be signed for as damaged upon receipt. Plex cannot be held responsible for goods received damaged in transit and not signed for as such.

Any undamaged and resaleable goods that are returned for credit will be subject to a restocking charge of 25% of the goods value. Returned items will not be accepted without prior notice to our customer services department who will advise you of our returns procedure.

PayPal Account
Buy A Sign uses PayPal as our partner to process online payments, however, you do not need a PayPal account to use this service.

Credit Cards through PayPal
All major credit cards are accepted.